Effective Date: June 16, 2026
Welcome to Banala. These Terms of Use (“Terms”) govern your access to and use of the Banala website, products, content, features, and services operated by Banala Inc. (“Banala,” “we,” “our,” or “us”).
By accessing our website or purchasing our products, you agree to these Terms. If you do not agree, please do not use our website or services.
You agree to use our website only for lawful purposes and in a way that does not interfere with the security, availability, or proper operation of the website.
You agree not to:
Violate any applicable laws or regulations
Attempt to access accounts, systems, or data that do not belong to you
Interfere with or disrupt the website or its functionality
Use the website for fraudulent, abusive, or unauthorized purposes
Copy, scrape, or misuse website content without permission
You must be at least 13 years old to use our website. If you are purchasing a product, you must be legally able to enter into a binding agreement in your location.
We do our best to provide accurate product descriptions, images, pricing, availability, and other information. However, we do not guarantee that all information on the website is always complete, current, or error-free.
We may update product information, pricing, promotions, availability, or website content at any time without notice.
By placing an order, you agree to provide accurate billing, shipping, and contact information.
All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, contain incorrect information, or result from pricing or technical errors.
Payments are processed through third-party payment providers. Banala does not store your full payment card details.
Shipping, returns, refunds, replacements, and warranty support are handled according to the policies posted on our website.
Please review our Shipping Policy and Returns & Support page for details about delivery times, customs duties, returns, refunds, and warranty coverage.
Banala products are wellness and lifestyle products. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Individual experiences may vary. Banala products are designed to support everyday routines such as sleep, focus, relaxation, and mood balance, but we do not guarantee specific results.
If you have a medical condition, hearing sensitivity, neurological condition, implanted medical device, or any health concern, please consult a qualified healthcare professional before using any wellness product.
All content on our website, including text, graphics, images, videos, logos, product names, designs, icons, trademarks, and other materials, is owned by Banala Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, display, sell, or use our content, brand assets, product designs, or trademarks without prior written permission from Banala.
The Banala name, logo, dolphin icon, product names, and related brand elements are trademarks or trade dress of Banala Inc.
If you submit a review, testimonial, message, photo, video, comment, or other content to Banala, you grant us permission to use, display, reproduce, edit, and share that content for customer support, marketing, website, social media, and business purposes, unless prohibited by law.
You agree that any content you submit must be truthful, lawful, and not infringe the rights of others.
We may choose not to publish, or may remove, any submitted content at our discretion.
Our website may include links to third-party websites, payment processors, shipping providers, apps, tools, or services. These third parties are not controlled by Banala.
We are not responsible for the content, policies, practices, or availability of third-party websites or services. Your use of third-party services may be governed by their own terms and policies.
Promotions, discounts, bundles, special offers, and limited-time campaigns may be subject to additional terms, availability, and expiration dates.
We reserve the right to modify, pause, or cancel promotions at any time, including in cases of error, misuse, or abuse.
To the fullest extent permitted by law, Banala Inc. and its officers, employees, partners, suppliers, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Our total liability for any claim related to a product purchase will not exceed the amount you paid for the product giving rise to the claim, except where prohibited by law.
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, secure, or error-free.
We may update, suspend, or discontinue any part of the website or services at any time.
You agree to hold Banala Inc. harmless from any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website, violation of these Terms, or infringement of any rights of another person or entity.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles, unless otherwise required by applicable law.
We may update these Terms from time to time. When we do, we will update the effective date above.
Your continued use of our website or services after updated Terms are posted means you accept the revised Terms.
If you have questions about these Terms, please contact us at:
Banala Inc.
Email: support@banala.co
